We're seeking a Card Risk Associate to join our Card Products team. Key responsibilities include Analyze data and identify fraud trends and client friction and take appropriate action using business judgement. Create/update/review reports designed to assist in identification of trends. Review, identify, & implement process improvements and new processes, utilizing busines

Serves as an initial point of contact on banking inquiries and concerns. Provides support for existing and prospective clients via inbound telephone calls and live chat. Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. Identifies cross sell opportunities and makes referrals as appr